Order communication with customers
Want to keep your customers up to date on the status of their order? Communicate changes in order status and avoid disappointment. TableTop makes this easy.
TableTop Order Management:
- integrates with e-mail sending parties such as Flowmailer, among others.
- increases involvement and thus customer satisfaction.
Benefit for your customer
Increase customer satisfaction by fully involving customers in order processing. It does not matter whether the order is placed in the online store, brick and mortar store or on an external marketplace. As soon as the parcel is dispatched, a track & trace link is sent to track the shipment. Even if a product is unexpectedly no longer available or takes longer to deliver, the customer receives an update.
Benefit for you as a retailer
Within TableTop, employees have the possibility to view and activate order communication towards customers. As soon as a request comes in via one of the retailer's active service channels, all order information can be accessed and shared immediately. It is possible to fully integrate TableTop with almost every tool imaginable.
Get started right away!
Want to find out what Tabletop Order Management can do for your organisation?
TableTop Order Management solutions
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Insights into inventory and locations
Insights into inventory and locationsRead more
Is your stock located in different places, lacking an integrated and real-time view of the total stock? TableTop solves that.
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Ship from store
Ship from storeRead more
Do you want to sell products that are spread across several brick and mortar stores?
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Click & Collect
Click & CollectRead more
Would you like to offer your customers the opportunity to collect online orders in a brick and mortar shop? TableTop will take care of it.
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In-store reservations
In-store reservationsRead more
Would you like to offer your customers the opportunity to collect online orders in a brick and mortar shop? TableTop will take care of it.
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Issue accurate delivery promises
Issue accurate delivery promisesRead more
Offer customers a clear delivery promise on when they will receive the item at the latest. TableTop assists in this.
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Order instore
Order instoreRead more
Do you want to offer your offline customer products that are not currently in stock in the brick and mortar store?
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Connection to marketplaces
Connection to marketplacesRead more
Do you sell your products through various marketplaces? Or do you hope to do so in the future? TableTop makes it easy.
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Dropshipping from suppliers
Dropshipping from suppliersRead more
Want to ship products directly from suppliers to customers in addition to your own stock? TableTop makes it easy.
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Order communication with customers
Order communication with customersRead more
Want to keep your customers up to date on the status of their order? Communicate changes in order status and avoid disappointment. TableTop makes this easy.
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Processing and reducing returns
Processing and reducing returnsRead more
Want to offer your customer the option of being able to return online purchases in a brick and mortar store?
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Manage orders from all sales channels
Manage orders from all sales channelsRead more
Want to easily validate all incoming orders in one central place? TableTop provides insight into different sales channels, such as; website orders, marketplaces, kiosks in stores.
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Allocate and move orders
Allocate and move ordersRead more
Divide the available stock between all orders as smartly and efficiently as possible. TableTop is the answer.